MUMly Website Terms & Conditions

Last updated: 8 December 2025

MUMly WEBSITE TERMS & CONDITIONS
Last Updated: 8 December 2025

Registered office: 124 City Road, London EC1V 2NX
Company No: 15322962

INTRODUCTION

This Disclaimer applies to all users of the Mumly Platform, including visitors, Candidates, Employers, Vendors, and members

of the Mumly community. By using the Platform, you acknowledge that you have read, understood, and accepted this Disclaimer.

General Information Only

The information provided on the Mumly Platform is for general informational purposes only. 

Mumly does not provide:

– medical or health advice; 

– legal advice; 

– financial or tax advice; 

– employment or HR consultancy; 

– mental health counselling; 

– safety certifications regarding Vendors or Employers.

Any reliance on Platform content is at your own risk.

No Professional Advice

Content provided by users, Vendors, Employers, or community members does NOT constitute professional advice. 

You must seek qualified, independent advice before relying on any information relating to:

– childcare or safety guidance; 

– health or wellness; 

– legal or immigration issues; 

– employment law; 

– financial decisions; 

– therapeutic interventions

User-Generated Content

Mumly hosts user-generated content such as:

– reviews 

– forum posts 

– groups and discussions 

– comments 

– listings 

– profiles 

– messages 

 

Mumly is not responsible for:

– accuracy, 

– reliability, 

– safety, 

– truthfulness, or 

– completeness 

of user-generated content.

Third-Party Services & Listings

The Platform includes listings from:

– Employers, 

– Vendors, 

– service providers, 

– external organisations.

Mumly does not endorse, recommend, verify, or guarantee:

– qualifications, 

– safety standards, 

– accuracy of offerings, 

– suitability for your needs, 

– legal compliance, 

– safeguarding checks, 

– background checks, 

– job outcomes, 

– service quality.

Transactions between users and third parties are independent of Mumly.

Safeguarding Disclaimer

While Mumly encourages safe behaviour:

– Mumly does not supervise Employers, Candidates, or Vendors; 

– Mumly does not guarantee DBS or safeguarding compliance; 

– Users must conduct their own due diligence; 

– Mumly may escalate serious concerns but cannot guarantee prevention of harm.

You are responsible for assessing safety when attending interviews, jobs, clubs, services, or events.

Platform Availability

Mumly does not warrant that the Platform will always be:

– uninterrupted, 

– error-free, 

– secure, 

– timely, or 

– virus-free.

Technical issues may occur due to maintenance, outages, third-party tools, or circumstances beyond Mumly’s control.

External Links

The Platform may contain links to third-party websites. 

Mumly is not responsible for:

– their content, 

– their safety, 

– their privacy policies, 

– any damages arising from their use.

Use external websites at your own risk.

Limitation of Liability

To the fullest extent permitted by UK law, Mumly shall not be liable for:

– loss of income or business; 

– loss of contracts or opportunities; 

– injury resulting from services provided by third parties; 

– employment disputes; 

– inaccurate or misleading user content; 

– actions or omissions of Employers, Vendors, or Candidates; 

– damages arising from reliance on Platform information; 

– harm caused by unsafe advice posted by users.

Your statutory rights are not affected.

No Guarantees

Mumly does not guarantee:

– job placement 

– earnings or income 

– Vendor service results 

– accuracy of listings 

– reliability of user reviews 

– community interactions 

– successful matches

The Platform is a connection and discovery tool only.

Use at Your Own Risk

By using the Platform, you acknowledge that:

– Mumly is not responsible for user actions; 

– interactions with Vendors, Employers, or other users are voluntary; 

– you must conduct your own checks when hiring or purchasing; 

– you are solely responsible for your decisions.

Changes to This Disclaimer

Mumly may update this Disclaimer periodically. Continued use of the Platform indicates acceptance of updates.

Contact Information

Questions about this Disclaimer: 

support@mumly.co.uk 

Mumly Careers Ltd 

124 City Road 

London, EC1V 2NX

 

 

Welcome to Mumly Group, an online marketplace connecting families with local vendors, clubs, travel services, wellness professionals, flexible work opportunities, and educational programs.
By using our Services, you agree to these Terms. If you do not agree, do not use the Services.

  1. Who We Are
    Mumly Group Ltd and Mumly Impact CIC (where applicable). Registered office: 124 City Road, London EC1V 2NX. Contact: support@mumly.co.uk.
  2. Our Services
    We act as a platform/introducer. We are not the service provider.
  3. Eligibility
    18+ only. Children may not create accounts.
  4. Accounts
    Provide accurate information. Keep credentials secure. We may suspend for breaches.
  5. Listings
    Vendors are responsible for accuracy and compliance.
  6. Bookings & Payments
    Modes vary (Mumly Pay, direct to vendor, third-party). See Refunds Policy.
  7. Recruitment
    Mumly Careers connects candidates and employers. No placement guarantees.
  8. Content Standards
    No illegal, harmful, infringing, or unsafe content.
  9. IP
    Mumly branding/content is protected. No unauthorised use.
  10. Reviews
    Honest, respectful, factual. We may moderate.
  11. Disclaimers
    We do not guarantee accuracy, safety, or outcomes.
  12. Liability
    Our liability is limited to the amount paid to Mumly in last 12 months. Nothing limits liability for death/injury by negligence or fraud.
  13. Suspension
    We may suspend/terminate for breaches.
  14. Changes
    We may update Terms.
  15. Law
    England & Wales jurisdiction.

Contact: support@mumly.co.uk | www.mumly.co.uk

© 2025 Mumly Group Ltd | Registered office: 124 City Road, London EC1V 2NX | support@mumly.co.uk