MUMly Vendor Terms & Conditions

Last updated: 8 December 2025

MUMly — VENDOR TERMS & CONDITIONS
Last Updated: 8 December 2025

Registered office: 124 City Road, London EC1V 2NX
Company No: 15322962

INTRODUCTION

These Vendor Terms & Conditions (“Vendor Terms”) apply to all Vendors who list services, offers, courses, events,

or products on the Mumly Platform operated by Mumly Careers Ltd. By creating a Vendor account, you agree to comply

with these Terms, the Mumly Terms of Use, and all applicable UK laws.

Vendor Eligibility

2.1 Vendors must be legally registered businesses or sole traders.

2.2 Vendors must have authority to enter into commercial agreements.

2.3 Vendors must provide accurate business information at all times.

Vendor Accounts

3.1 Vendors must keep their account information accurate and updated.

3.2 Mumly may request verification documents at any time.

3.3 Vendors are responsible for their account security and activity carried out under it.

Listings, Content & Advertising

4.1 Vendors must ensure all listings are:

– accurate, lawful, and up to date;

– non-misleading;

– compliant with UK consumer and advertising laws.

4.2 Prohibited content includes:

– misleading claims;

– adult content;

– unsafe or illegal services;

– discriminatory or harmful content.

4.3 Mumly may edit, refuse, or remove listings that violate standards.

Vendor Responsibilities

Vendors must:

– deliver services as described;

– maintain professional conduct;

– comply with UK safety, safeguarding, and child protection laws;

– ensure staff working with children hold appropriate DBS checks.

Commission & Fees

6.1 Vendor fees and commission rates are outlined in the Mumly Vendor Pricing Schedule.

6.2 Mumly reserves the right to update commission with notice.

6.3 Vendors are responsible for applicable taxes.

Payments

7.1 Payments may be processed through third‑party providers.

7.2 Mumly is not responsible for payment delays outside its control.

Customer Interactions

8.1 Vendors must provide a safe, respectful experience to all Mumly users.

8.2 Complaints must be addressed promptly.

8.3 Mumly may intervene where safeguarding concerns arise.

Intellectual Property

9.1 Vendors retain rights to their own branding and materials.

9.2 Vendors grant Mumly a licence to use logos, images, and descriptions for promotional purposes.

Prohibited Vendor Conduct

Vendors must not:

– bypass the Platform to avoid commission;

– harvest Mumly user data;

– scrape or copy Platform content;

– impersonate other businesses;

– engage in fraud or misconduct.

Suspension & Termination

Mumly may suspend or terminate Vendors for:

– repeated policy violations;

– safeguarding concerns;

– fraud or illegal behaviour;

– reputational or legal risks to Mumly.

Liability & Indemnity

12.1 Vendors operate independently; Mumly is not liable for Vendor services.

12.2 Vendors indemnify Mumly against claims arising from:

– service delivery;

– negligence;

– breach of law;

– breach of these Terms.

Data Protection

13.1 Vendors must comply with UK GDPR.

13.2 Vendors must not misuse Mumly user data.

13.3 All data issues must be reported to support@mumly.co.uk.

Governing Law

These Terms are governed by the laws of England and Wales.

Contact

support@mumly.co.uk

Mumly Careers Ltd

124 City Road

London EC1V 2NX

Eligibility: 18+, legitimate business, licences/insurance, safeguarding compliance.

Listings: accurate descriptions, pricing, images, availability; keep updated.

Obligations: skill/care, honour bookings, insurance, DBS where applicable, prompt replies, confidentiality, lawful conduct.

Customer Data (GDPR): independent controller; use only to fulfil bookings; no marketing without consent; secure handling; delete when no longer needed; breaches reported within 24h.

Commissions & Fees: per booking/listing/subscription/feature/transaction; fee avoidance may result in removal.

Payments: Mumly Pay (payouts) or vendor-direct (invoiced commission).

Cancellations/Refunds: clear policy; follow UK consumer law; Mumly may refund in exceptional cases.

Conduct: no harassment, fake reviews, last-minute cancels without reason, unsafe practices, crypto schemes.

Insurance/Qualifications: vendor responsibility.

Liability & Indemnity: vendor indemnifies Mumly for claims from their services.

IP: licence to display and promote listings.

Reviews: no manipulation.

Suspension/Termination: breaches, safety concerns, unpaid fees.

Governing Law: England & Wales.

Contact: support@mumly.co.uk | www.mumly.co.uk