MUMly Data Retention Schedule

Last updated: 8 December 2025

MUMly DATA RETENTION SCHEDULE
Last Updated: 8 December 2025

Registered office: 124 City Road, London EC1V 2NX
Company No: 15322962

Parents/Customers: accounts until deletion or 6y inactivity; bookings 6y; messages 3y; reviews permanent; marketing consent 6y.

Children: name/age until event +12m; special requirements deleted after event; Kidonomy records 24m; safeguarding 6y to age 25.

Vendors: account until deletion or 6y inactivity; insurance/ID/DBS 12–36m; comms 3y; invoices 6y; suspended vendor records 6y.

Candidates: account 12m; CV/applications 12m; screening notes 6–12m; RTW docs 12m; deletion on request.

Employers: account until deletion or 6y inactivity; job listings 3y; candidate feedback 12m; invoices 6y.

Payments: transactions/tax/refunds/commission 6y; chargebacks 6y.

Safeguarding Logs: concerns min 6y; serious until age 25; vendor behaviour min 6y.

Complaints: customer 3y; vendor 6y; recruitment 12m; misuse 3y.

Technical: IP/device/session 12m; analytics 24m; cookies per Cookie Policy.

Marketing/CRM: until unsubscribe +24m.

Staff/Contractors: HR 6y after end; payroll/tax 6y; DBS record only (no cert copies); contracts 6y.

Deletion/Anonymisation: upon expiry with backup removal 30–90d and audit log. Review annually.

Contact: support@mumly.co.uk | www.mumly.co.uk

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