Mumly Accessibility Statement
Last Updated: January 2026
Mumly Careers Ltd
Registered Office: 124 City Road, London EC1V 2NX
Contact: support@mumly.co.uk
Our Commitment to Accessibility
Mumly is committed to ensuring that our website, mobile platform, and digital services are accessible to all users, including individuals with disabilities, people who use assistive technologies, and those with temporary or situational impairments. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards and follow best practices for digital accessibility.
What We Are Doing to Improve Accessibility
We continuously work to improve accessibility by:
– Improving page structure and navigation
– Ensuring sufficient colour contrast
– Providing descriptive alternative text for images
– Maintaining keyboard-accessible controls
– Enhancing compatibility with screen readers
– Reducing unnecessary animations
– Testing on mobile, tablet, and desktop devices
Known Limitations
Despite our efforts, some areas of the platform may not yet be fully accessible:
– Vendor-uploaded content may not meet accessibility guidelines
– Some third-party plugins or booking tools may have limited accessibility features
– Older browsers or devices may experience display issues
We are working to address these limitations.
Reporting Accessibility Issues
If you experience difficulty accessing any Mumly content or features, please contact us at support@mumly.co.uk. Please include details such as the page URL, the issue encountered, and the device or assistive technology you were using. We aim to respond within 7 working days.
Requesting Alternative Formats
Users may request large print, simplified text, accessible PDFs, or other formats by contacting support@mumly.co.uk. We will provide reasonable accommodations within 7–14 days.
Enforcement & Compliance
If you are dissatisfied with our response, you may contact the Equality Advisory and Support Service (EASS):
Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082
Review & Updates
This Accessibility Statement is reviewed annually and updated following significant platform changes or user feedback.
Last updated: December 2025